FAQs and Guides

You can find information on joining us here.

If you were a member after 2025 we may already have your membership information. There’s no need to join us if we do. Call us on 0481 159 224 or email us at admin@u3aringwood.org.au

All U3A memberships should be renewed within the December-January period.

You normally renew using the Membership Renewal option on Member Portal Home Page.

If this option is greyed out, use the Renew Membership button on this page and log back into Member Portal.

If you cannot logon to Member Portal check out the Cannot Logon to Member Portal guide below. 

You can find out more on how to renew your membership here. 

Click here. to find out how to:

• enrol in classes,
• advise absences and
• request to withdraw from a class

You can pay your fees online or in person. Mailing is an option during December -January period. The options available include:

Anytime Online

• Using ‘Member Portal’ with a credit/debit card. Use option ‘Pay Owing’ in Member Portal.
• Using our emailed invoice with a online card payment or bank transfer
• Via your Internet Banking App using our PayID treasurer@u3aringwood.org.au. Be sure to include name and member number. 
• Via your Internet Banking App using our bank information on our invoice or the Pay Owing option in Member Portal. Be sure to include name and member number in the transfer

Click here to get more information on paying online.

In person

You can at our attend Parkwood office:

• during our annual Member Renewal Days in December and January
• During school terms by appointment. Call 0481 591 224.

We can accept cash (correct amount only) and credit card/debit card/EFTPOS payments for  in person payments.

Please do not go to your Bank and make a deposit to our account. Some Banks do not allow payment details on such deposits and we will be unable to recognise your payment.

Mail It To Us

During the December-January break you can send your payment via slow mail. Please include you paper application or other means to identify you in of system.

From end of Term 4 up to Australia Day – Cheques or Postal Notes should be posted to The Secretary, U3A Ringwood Inc., 51 Summit Cres, Ringwood North 3134.

After Australia Day − Cheques or Postal Notes should be posted to The Treasurer, U3A Ringwood Inc., 35−39 Tortice Drive, Ringwood North 3134

The most common reasons you cannot login to Member Portal or register for it are:

• Your password/member number or email is incorrect. Check your input and try again
• You can new to U3A Ringwood and have not joined us yet. Use the New Membership button on this page. We will send you a welcome email that explains  registering for Member Portal and enrolling on our classes. If you did not receive this email check your Spam or Junk box as well as your inbox folder.
• Your membership is not active and/or is expired. This can occur if you are not a financial member. If have an invoice from us you will become active, and have your membership expiry date extended, once it is paid.
• You can also click on the Renew Membership button on this page. You will receive an emailed invoice for amount owing and be made active. Once this invoice is paid your membership expiry date is extended.
• You were a member but your information was not transferred into Member Wizard. This can happen if your membership expired before 2025. Use New Membership described above to create a new membership.
• Other issues. Call us  on 0481 159 224 or send us an email to admin@u3aringwood.org.au

Our support staff will be happy to help you out.

Please get in touch with us, using any of the methods listed on our Contact Us page.